Contact us

We're always glad to hear from you - please use the contact details below to ensure your query is directed to the right people.

Looking to amend or cancel an existing booking? You can do this online. Please check your email for a link to our online amendment facility. If you do not have a link or cannot find your email, click here to receive a reminder.

Hotel reservations or general enquiries

Sales team available 9am–7pm, daily.

[email protected]

0333 2125 594 — Select option '1'. (local call rates from anywhere in the UK)

Customer support team available 9am–5pm, Monday to Friday.

[email protected]

0333 2125 594 — Select option '2'. (local call rates from anywhere in the UK)

Please note we are closed Christmas Day, Boxing Day and New Year's Day

Get In Touch Online

For quick answers to your hotel stay or spa related questions, feel free to use our chat in the red box at the bottom right of your screen. This is available during our opening hours as listed.

Alternatively, WhatsApp is also available. Please note that we will reply as soon as possible, but there may be delays to responses outside of our stated opening hours.
If WhatsApp fails to load, please use our contact page for more ways to contact us.

If you prefer, fill out our form linked below, and our reservations team will respond promptly.

Enquiry form

New hotel enquiries or hotel support requests

Email: [email protected]

If you are a hotel wishing to join our site please complete our 1 minute enquiry form

Charities

Off Peak Luxury salutes the vitally important work that UK registered charities carry out each year. Join our bank of registered charities, schools and fundraisers to request vouchers.

Join our charity programme

Suppliers, partners & marketing services

If you would like to offer us your services or propose a partnership, we are happy to hear from you, but do not like cold calls. If you think you can add value to our company, please email a short introduction or proposition to [email protected]. All emails that don't look like blanket mail shots will be answered.

Careers - click here

Our postal address is:

OPL Leisure Group Ltd
81 Leonard Street
London
EC2A 4QS
England

Registered in England & Wales no 04800426 VAT registration no. 826 1652 32